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CASE STUDIES:
Customer Solutions and Satisfaction
When looking for ways to improve their presentation of products on the web, DCi’s clients have found that iWebCat is the answer. In case after case, manufacturers faced issues ranging from how to effectively showcase hundreds if not thousands of products and applications while keeping it all up to date, to providing important additional information to consumers in an easy-to-use and “quick-loading” format.
A few examples, below, show how iWebCat became THE INTERACTIVE SOLUTION for providing a comprehensive parts and application look-up process for consumers.
ENSURING CONSUMERS COULD FIND
THE RIGHT “UNIVERSAL” PART
WARN WINCHES
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NEED: Warn needed an online catalog solution so customers could easily find just the right product based upon featured attributes, not necessarily by vehicle application.
SOLUTION: DCi used Warn’s ALL-Channels electronic cataloging database as the basis for their online catalog, allowing consumers to narrow their selections by selecting attributes such as voltage and line pull. Plus a “Wish List” can be compiled for easy reference when heading to the closest retail outlet.
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VIEW DEMO
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ENSURING CONSUMERS COULD FIND THE RIGHT PART NUMBER
AIR LIFT COMPANY
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NEED: Air Lift needed a catalog solution for their website that made it easy for consumers to locate the correct part number for their vehicle application.
SOLUTION: DCi integrated Air Lift’s ALL-Channels electronic catalog on the Air Lift site, enabling the company to eliminate the expense of paying outside web developers to maintain product information.
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